Breach Begets Breach: Trickle-Down Effects of Psychological Contract Breach on Customer Service
نویسندگان
چکیده
منابع مشابه
Understanding psychological contract breach in the customer-firm relationship
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ژورنال
عنوان ژورنال: Journal of Management
سال: 2010
ISSN: 0149-2063,1557-1211
DOI: 10.1177/0149206310378366